Webinar: “Data, Design and Engagement:” A New Approach to Achieving the Triple Aim

August 27, 12:00pm, CDT - 1:00pm, CDT


Non-member Price: 

The healthcare industry is becoming increasingly consumer-driven, mirroring trends in the retail and hospitality industries. Amidst skyrocketing healthcare costs, increased spending by patients/ members, and higher cost-sharing requirements and high deductible plans, there is a major push for transparency. The accumulation of these factors is driving organizations to look for ways to transform the way they deliver care and information. At Slalom, we see user design and segmentation as critical components to achieve the Triple Aim. 

The learning objectives for the one hour webinar are as follows: 

  • Outline the roadmap for moving beyond “descriptive” and “predictive” patient analytics to the frontier of “prescriptive” analytics
  • ​Review the key patient attributes all organizations should be thinking about gathering and evaluating when performing patient segmentation and analysis to better understand and care for their patients 
  • Discuss Human Centered design (HCD) methodologies and their application to the development of personas that can be used to enhance the accuracy of patient analyses


Emily Borlik

Emily Borlik Photo
National Healthcare Practice Leader
Slalom Consulting

Emily is the National Healthcare Practice leader for Slalom Consulting.  Emily has been leading providers and health plans to solve complex business and technical challenges for over 15 years. With extensive experience in strategy and operations, Emily supports her clients in revenue cycle, clinical workflow, claims processing, and regulatory challenges within the healthcare ecosystem.  Her engagement portfolio includes revenue cycle re-design and transformation for safety net hospitals, health systems, physician practices, and rehab clinics.  Emily has extensive knowledge of utilizing business intelligence to transform employee workflow and organizational change initiatives.  Emily has facilitated sessions on improving the patient experience and engagement of the consumer in the ever changing healthcare landscape.


Brenda Ding

Brenda Ding Photo
Seattle Healthcare Practice Leader
Slalom Consulting

Brenda is the Seattle Healthcare Practice leader for Slalom Consulting.  Brenda has been helping organizations solve complex business and technical challenges in multiple industries for over 15 years. With extensive experience in program and project leadership, Brenda supports her clients with strategic planning and executing key initiatives.  Her engagement portfolio includes Strategic Assessment and planning for ICD-10, Project Leadership for the HIPAA 5010 Implementation for a multistate Health system, Business intelligence (BI) strategic planning and implementation, software development projects, organizational change initiatives, and business and system integration projects.  By combining the insights and best practices gained from working in various industries, Brenda has been developing innovative solutions in healthcare the last seven year.  Brenda is certified in project management, Scrum, and database administration. 


Colby Voorhees

Colby Voorhees Photo
Sr. Healthcare Consultant
Slalom Consulting

Colby is currently a Sr. Healthcare Consultant with Slalom Consulting, a national Management Consulting firm. His primary role is supporting clients with strategic planning and delivery. Recent notable projects include Group Health’s Award Winning mobile app (awarded “App of the Year” by Seattle’s TechFlash Awards), 3rd party data integration with Epic Systems EMR, clinical integration of shared decision- making videos for preference-sensitive treatment options, and a patient-designed after-visit summary that was foundational to early Meaningful Use objectives. Voorhees has over 15 years of experience in information technology and strategic planning. In 2004 he completed his Masters Degree in Information Systems from the Foster School of Business at the University of Washington.